Am 99 is committed to protecting the privacy of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, store, and protect your personal information.
All data management practices at am 99 fully comply with Malaysia's Personal Data Protection Act 2010 to safeguard your privacy rights.
All data transmitted between your device and am 99's servers is protected with industry-standard 256-bit SSL encryption technology.
Am 99 has never and will never sell, rent, or share members' personal data with third-party advertisers without your consent.
You have the right to access, update, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Your data is stored in secure data centres protected by strict access controls, 24/7 monitoring, and comprehensive backup procedures.
In the event of a data breach, am 99 will notify affected members within 72 hours, in line with industry best practices.
Am 99 ("we", "platform", "company") respects the privacy of every individual who uses our online Sports Betting and casino platform. This Privacy Policy is an official document outlining am 99's commitment to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
This document applies to all users who access the am 99 website, use our mobile app, contact our customer support team, or interact with the am 99 platform in any way. By using our services, you consent to the collection and use of your personal data as described in this Privacy Policy.
Am 99 takes data protection seriously. We have appointed an internal Data Protection Officer (DPO) responsible for ensuring all our data management practices comply with applicable legal requirements in Malaysia. If you have any privacy concerns, we encourage you to reach out to us directly at support@am99.my.
Our Commitment: am 99 will not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. This is our commitment to every member.
Am 99 collects various types of personal data depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Category | Type of Information | Method of Collection |
|---|---|---|
| Identity Data | Full name, IC number, date of birth, gender | Registration form, KYC |
| Contact Data | Email address, phone number, residential address | Account Registration |
| Financial Data | Bank account number, transaction records, deposit/withdrawal history | Payment processing |
| Technical Data | IP address, device type, operating system, web browser | Automated system logs |
| Usage Data | Betting history, game preferences, session duration | In-platform activity |
| Communication Data | Customer support logs, emails, live chat | Support interactions |
Am 99 only collects personal data that is strictly necessary to provide our services. We do not collect sensitive information such as biometric data, religious beliefs, or political background unless required by law.
Am 99 uses collected personal data for legitimate and specific purposes only. We will not process your data for any purpose not stated in this Privacy Policy without your prior consent. Our primary purposes include:
Marketing Preferences: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at support@am99.my.
Am 99 values the confidentiality of your data. We only share your personal data in limited situations and with appropriate safeguards in place. Third parties that may receive your data include:
All third parties receiving your personal data are required to sign strict data processing agreements and may only use that data for permitted purposes. am 99 does not allow any partner to use our members' data for their own marketing purposes.
Cross-Border Data Transfers: Should your data need to be transferred outside Malaysia, am 99 ensures that equivalent protections under Malaysia's PDPA are fully upheld through appropriate data transfer agreements.
Am 99 uses cookies and similar tracking technologies to enhance your user experience, maintain platform security, and understand how members use our services. The types of cookies we use are as follows:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the am 99 platform. For more information on how to manage cookies, please refer to your web browser's help documentation.
Am 99 does not use cross-site tracking cookies for third-party advertising purposes. All data collected through cookies is used solely to improve am 99's services for you.
Am 99 invests seriously in cybersecurity infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
Security Incident Reporting: If you suspect your account has been compromised or you discover a security vulnerability on the am 99 platform, please contact our security team immediately at support@am99.my. All reports will be investigated promptly.
Am 99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law. The following are our general data retention guidelines:
When your personal data is no longer needed, am 99 will securely delete or anonymise it using industry-approved methods to ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by am 99:
You have the right to request a copy of the personal data we hold about you. Access requests will be processed within 21 business days.
You have the right to request the correction of any inaccurate or outdated personal data. Updates can be made directly through your am 99 account settings.
You may request the deletion of your personal data, subject to legal retention requirements. Requests will be assessed within 30 days.
In certain circumstances, you have the right to request that am 99 restrict how we process your personal data while your request is being reviewed.
You have the right to object to the processing of your data for direct marketing purposes at any time, and we will honour that request immediately.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider where applicable.
To exercise any of the rights above, please submit a written request to support@am99.my with the subject line "Privacy Rights Request", along with a copy of your identification document for verification purposes.
Am 99 is an online betting platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If you believe your child or any individual under 18 has registered or used the am 99 platform without authorisation, please contact us immediately at support@am99.my. am 99 will take prompt action to delete the account and all associated data.
Am 99 uses multiple age verification mechanisms during the registration process, including identity card verification, to prevent access by minors. This forms part of our commitment to responsible gaming and the protection of vulnerable individuals.
The am 99 platform may contain links to third-party websites or services that operate independently of am 99. This Privacy Policy does not apply to those third-party websites or services.
Am 99 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal data to them.
The presence of links to third-party websites on the am 99 platform does not imply that we endorse or support the content or privacy practices of those websites.
Am 99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:
The "Updated" date at the top of this document will always reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically. Your continued use of the am 99 platform after any amendments take effect will be considered your acceptance of the updated policy.
Previous versions of our Privacy Policy are available upon request. Please contact support@am99.my if you wish to review an earlier version.
If you have any questions, concerns, or requests regarding this Privacy Policy or how am 99 handles your personal data, please do not hesitate to contact us:
If you are not satisfied with how am 99 has handled your privacy complaint, you have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant regulatory body in Malaysia.
Identity Verification: To protect your privacy, am 99 may require identity verification before processing any request relating to personal data. This ensures that only you or an authorised representative can access or modify your data.
Register your am 99 account today with confidence. Your data is protected with 256-bit SSL encryption and we are fully compliant with Malaysia's PDPA. Deposit from as little as RM 20 via Touch 'n Go, DuitNow, or GrabPay.
For players aged 18 and above only. Please gamble responsibly.