Am 99 believes betting should be purely for entertainment — not a burden. We provide a range of control tools, support resources, and practical guidance so every member can enjoy online sports betting and casino in a healthy and responsible way.
We provide a range of control tools that you can use at any time, free of charge, through your am 99 account settings.
Set your daily, weekly, or monthly deposit limit. Once a limit is in place, am 99 will automatically decline any deposit that exceeds that amount.
Adjust your gaming session duration. am 99 will send you a reminder when you are approaching your set time limit and will automatically log you out if needed.
Take a temporary break from the am 99 platform for 24 hours, 7 days, or 30 days. Your account will be suspended and no bets can be placed during this period.
An option to exclude yourself from the am 99 platform permanently or for a minimum period of 6 months. Suitable for those who need a serious long-term break.
Set a maximum loss limit you are comfortable with per day, week, or month. am 99 will block further betting once this limit is reached.
Opt out of receiving any promotional offers, bonuses, or marketing communications that may encourage you to bet more than you planned.
Responsible gambling means participating in betting activities — whether sports betting such as Malaysia Super League football, EPL, badminton, cricket, e-sports, or casino games like roulette and slots — in a controlled, enjoyable manner that does not negatively impact your daily life.
Am 99 takes this responsibility seriously. For us, the long-term wellbeing of our members matters far more than any short-term gain. That is why we invest in a comprehensive self-control system and support programmes that are accessible to all members in Malaysia.
Healthy betting has clear characteristics: you play with money you can afford to lose, you set limits before you start, you don't chase losses, and you can walk away whenever you choose. When betting starts to affect your finances, family relationships, work performance, or mental wellbeing, however, these are serious warning signs that need to be addressed without delay.
Remember: Betting is entertainment, not a source of income. Every bet carries the risk of loss. Only bet with disposable money that is not needed for daily expenses, bills, or family commitments.
Identifying a gambling problem early is the most important step. am 99 encourages all members to honestly review the warning signs below. If you recognise two or more of these in yourself, it may be time to seek help.
You keep betting in hopes of recovering money you've already lost, even as the losses continue to mount.
You hide your betting activity from family members, a partner, or friends out of shame or fear.
You are using money set aside for household bills, food, transport, or family obligations to fund your betting activity.
You've tried to stop or cut back on betting multiple times without success, and the attempt leaves you feeling anxious or restless.
Your work, studies, or personal relationships are starting to suffer due to the time and focus you spend on betting.
You are borrowing money from others or using credit to finance your betting activity.
Need Immediate Help? Contact the am 99 support team at support@am99.my or access the Self-Exclusion option directly through your account settings. We're here to help 24 hours a day, 7 days a week.
Answer these short questions honestly to get an initial picture of your betting habits. This assessment is confidential and for your personal reference only.
1. Have you ever bet more than you originally planned?
2. Have you ever chased your losses by betting more?
3. Has betting ever interfered with your work, family, or daily life?
4. Have you ever hidden your betting activity from someone close to you?
5. Have you ever borrowed money or sold belongings to fund your betting?
Setting betting limits is one of the most effective ways to practise responsible gaming. am 99 makes the process simple and accessible directly from your account in under 2 minutes. Follow these steps:
Access the am 99 platform and log in using your account credentials. Make sure you are on the official website am99.my.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu that appears.
In the settings menu, look for a tab or section labelled "Responsible Gambling" or "Self-Control" and click to open it.
Choose whether you want to set a deposit limit, loss limit, or session time limit. Enter the amount or duration that suits your budget and needs.
Review your limit settings and click "Confirm". Limits will take effect immediately or within 24 hours depending on the type selected. A confirmation email will be sent to your registered address.
Important Note: Lowering your betting limit takes effect immediately. However, increasing your limit requires a 7-day waiting period as an added safeguard for your own protection.
Use this simple simulation tool to help determine a suitable monthly deposit limit based on your income and expenses. This is a guide only — the final decision is yours.
Financial experts recommend keeping entertainment spending to no more than 5% of your monthly net income.
Here is a practical guide recommended by am 99 for all members in Malaysia to keep your betting experience enjoyable and in control at all times:
If you or someone you know needs support with a gambling problem, reach out to us now. The am 99 team is available 24/7.
Register an am 99 account today and enjoy sports betting, Live Casino, and slots with peace of mind. Our responsible gambling tools keep you in control at all times. Deposit from as little as RM 20 via Touch 'n Go, DuitNow, or GrabPay.
For players aged 18 and above only. Please bet responsibly.